IT Services

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Case Study March 2021

PROBLEM STATEMENT The client was having file synchronization issues with OneDrive. No one was able to share files and no users were domain controlled. CURRENT MODE OF OPERATION OneDrive was configured that the owner of the folder had to be signed in on specific user’s PC to view company files.   IMPLEMENTATION PLAN: We installed …

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Case Study March 2021

PROBLEM STATEMENT Client was having issues with Wi-Fi throughout his home. CURRENT MODE OF OPERATION Two (2) Araknis APs Optimum Internet Services After moving to a new home, a client called us stating he was having issues with the current Araknis setup. The coverage was not great and the connected devices were losing signal. We …

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Case Study December 2020

PROBLEM STATEMENT A client called and explained that none of their multiple WiFi networks were working.  CURRENT MODE OF OPERATION Altice One WiFi Nest WiFi Weboost Cell phone signal booster Upon arrival, we noticed that there were four different wireless networks setup:  Two Nest Wifi  One Altice One network One network extender The Nest Wifi …

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Case Study February 2020

Case Study February 20020 PROBLEM STATEMENT A client approached us about managing their technology and operations. Their computers and servers were outdated using equipment & technologies from 2017. Their firewall had no licensing, and employees were using Remote Desktop(RDP) without a virtual private network (VPN) for remote access. None of the company files or images …

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Case Study January 2019

Case Study January 2019 PROBLEM STATEMENT A potential client approached us about their server, firewall, and a PC which needed an update. CURRENT MODE OF OPERATION         Windows Server 2012         Dell Precision T1650         NETGEAR Firewall         No antivirus on any computers …

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Case Study March 2019

Case Study March 2019 PROBLEM STATEMENT A client expressed their current WiFi was unstable and the switch and ISP modem were located in a drop ceiling. They also experienced issues with QuickBooks aborting. CURRENT MODE OF OPERATION 24 port D-Link Gigabit Switch. Model Number DGS-1024D QuickBooks 2014 Internet Service Provider (ISP) provided router IMPLEMENTATION PLAN: …

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Case Study December 2018

Case Study December 2018 PROBLEM STATEMENT A client expressed a need to access all of her files on multiple devices without using any cloud services (like Dropbox or OneDrive). In addition to file viewing, she wanted a cloud-based and physical backup storage platform. CURRENT MODE OF OPERATION 5-year old desktop running Windows 7 Pro 1 …

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Case Study December 2018

Case Study December 2018 PROBLEM STATEMENT A client came to us with an issue regarding his email and server. He said he wanted to move away from his current setup and move email to Office 365. CURRENT MODE OF OPERATION Exchange Server 2003 Terminal Server (non-licensed) Small Business Server 2011 2 main emails 4 secondary …

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Case Study November 2018

Case Study November 2018 PROBLEM STATEMENT A client came to us in need of an IT specialist. The client needed guidance to assess their technological tools and help move toward a path where all systems would work correctly. CURRENT MODE OF OPERATION 16 PCs; all refurbished 10 printers 16 VoIP phones with managed router and …

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